"A good orator is pointed and impassioned" – Cicero

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Off My Shelf

Archive for December 15th, 2009

Are you shutting down people before you even start?

Heard about a great exercise used by the Second City improv troupe to teach communications skills.  The task is to have a conversation with a partner and always use the response “Yes, but…” After a time, try switching and using the response “Yes, and…”  Notice the difference in the flow of the conversation.
Now think about [...]